Monitoring and Support Service
- Proivde 24x7 monitorng and support services for:
- Web Site health watch, alert inlucidng traffic, stability, issues discovering
- Servers health watch, alert inlcuidng perform, server down times
- Jobs watch, alert inlcuidng all SQL server jobs, Windows jobs
- Provide 1st tier support 24x7
- Run test cases and integration of finished product into existing system or new products/applicaitons
to production
- Customer satisfication is top priority and
- Customer service as tier 1 support with quick responses, accurate infomation collection